Privacy Policy

Last updated: 1 January 2025

Check Status ("we", "us", or "our") operates the website www.check-status.org.za (the "Site"). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how we handle it, in line with the Protection of Personal Information Act (POPIA).

Who we are

Check Status is an independent information website. We publish guides that explain how to check the status of SASSA grants, NSFAS funding applications, and UIF claims. We are not a government agency and we do not process applications or payments.

Information we collect

We aim to collect as little personal information as possible. The information we may collect includes:

• Contact information you choose to provide, such as your name, email address, and message, when you use our contact form.
• Usage data collected automatically, such as your browser type, device type, pages visited, and time spent on the Site. This helps us understand how the Site is used.
• Cookies and similar technologies that help the Site function and allow us to measure general traffic and performance.

We do not ask for or collect your ID number, banking details, grant reference numbers, or other sensitive application information. Never send these details to us.

How we use your information

• To respond to enquiries and feedback you send through our contact form.
• To operate, maintain, and improve the Site and its content.
• To understand which pages are useful so we can improve our guides.
• To keep the Site secure and prevent misuse.

Cookies

Cookies are small files stored on your device. We use them to help the Site work correctly and to gather anonymous statistics about how visitors use the Site. You can control or delete cookies through your browser settings. Disabling cookies may affect how some parts of the Site work.

Third-party services

We may use trusted third-party services, such as web analytics providers, to help us understand how the Site is used. These providers may process usage data on our behalf. We do not sell your personal information to any third party.

How we protect your information

We take reasonable technical and organisational measures to protect the limited information we hold. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Under POPIA, you have the right to ask what personal information we hold about you, to request that it be corrected or deleted, and to object to certain processing. To exercise these rights, contact us using the details below.

Children's privacy

The Site is intended for a general audience. We do not knowingly collect personal information from children without appropriate consent.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.

Contact us

If you have any questions about this Privacy Policy, please contact us or email contact@check-status.org.za.